Refunds are given for unworn unwashed items in its original condition.
Customer is responsible for contacting customer service for an RMA number in order for returns and refunds. Send an email to firstname.lastname@example.org within 15 days of receiving the item. Or Text 702-546-6934. Please provide a photo of the item received and the order number.
Damaged during shipping.
sometimes items such as stones may come off during shipping. All items are inspected when shipped. It will be the customer’s responsibility to pay for return shipping.
Expedited Shipping Services for Special Events
in the case an item is expedited to reach a customer for an event the customer is responsible for all shipping fees which are non refundable. Sometimes shipping can take longer and not make the expected date which is out of our control. The customer shipping cost for expedited services is non refundable.
Items over $99 dollars that qualified for free shipping will have a restocking fee if returned. Restocking fee will be 10% of return total.